We obtained 16 VLT/X-shooter observations of GX 339‑4 in quiescence during the period 2016 May–September and detected absorption lines from the donor star in its NIR spectrum. This allows us to measure the radial velocity curve and projected rotational velocity of the donor for the first time. We confirm the 1.76 day orbital period and we find that K 2 = 219 ± 3 km s‑1, γ = 26 ± 2 km s‑1, and v\sin i = 64 ± 8 km s‑1. From these values we compute a mass function f(M) = 1.91 ± 0.08 {M}ȯ , a factor ∼3 lower than previously reported, and a mass ratio q = 0.18 ± 0.05. We confirm the donor is a K-type star and estimate that it contributes ∼ 4 % {--}50 % of the light in the J- and H-bands. We constrain the binary inclination to 37° < i < 78° and the black hole (BH) mass to 2.3 {M}ȯ < {M}{BH} < 9.5 {M}ȯ . GX 339‑4 may therefore be the first BH to fall in the “mass-gap” of 2–5 M ⊙. Based on ESO program IDs 097.D-0915 and 297.D-5048.