Dear guest

The residence of the Roque de los Muchachos Observatory works day to day to improve the service given to its guests. To help us in our labour, we invite you to complete this questionnaire to improve the quality of the services given by the residence, and to provide you the best comfort and satisfaction in your stay.

Thank you.
Administration ORM

Reception
Kindness
Efficiency of the service
Cleaning
Rooms
Public areas
Dinning room
Toilets
Breakfast
Courtesy
Efficiency of the service
Food quality
Drink quality
Variety
Food
Courtesy
Efficiency of the service
Food quality
Drink quality
Variety
Dinner
Courtesy
Efficiency of the service
Food quality
Drink quality
Variety
Snack and supersnack
Courtesy
Efficiency of the service
Food quality
Drink quality
Variety
Laundry service
Kindness
Efficiency of the service
Computer services
Computer room
Wifi
Efficiency of the customer service
Other services
Fax
Phone
Maintenance of the installations
Parking
General
General satisfaction

Guest contact information

If you want us to contact you when the claim has been resolved, please, tell us your email. For these purposes, all personal data are protected by the Organic Law on Data Protection.